Malaysian police recently conducted a raid on a call center located in the Mont Kiara business district of Kuala Lumpur, operated by retail forex and CFD brokerage firm Doo Group. This operation is part of Malaysia's national campaign against financial fraud.
According to Malaysia's Minister of Home Affairs, Datuk Seri Saifuddin Nasution Ismail, since the beginning of this year, police have arrested 11,864 suspects involved in financial fraud nationwide, with 31,949 cases reported and a total amount involved of approximately 1.5 billion ringgit (about 355 million USD). Local media, including China Press, reported that the raid involved at least seven police vehicles and hundreds of individuals were detained for further investigation.
It is currently unclear whether employees or partners of the Doo Group call center are among those arrested. However, a source from the company told FNG that its operations "have not been affected." The call center primarily provides customer service for Doo Group's offshore brokerage division, Doo Prime (formerly D Prime), targeting clients from China and the Far East. Doo Group also holds licenses and operates compliant businesses in Cyprus and the UK.
In response to this matter, Doo Group issued a statement saying: "As part of the national action against illegal call centers, Malaysian authorities have inspected several business premises including our company. We assure our clients, partners, and stakeholders that our operations are fully compliant and we are actively cooperating with the authorities to provide all necessary information. Compliance, integrity, and accountability are the cornerstones of our business, and we believe our robust governance standards will help quickly clarify and resolve the current issues."
Doo Group is controlled by Chinese founder Chen Junjie, with its subsidiary Doo Prime registered in Mauritius and Vanuatu as an offshore broker focusing on markets in the Far East and Middle East. The group also holds regulatory licenses from the UK FCA and Cyprus CySEC, conducting regulated business through entities such as Doo Clearing Limited and Doo Financial Cyprus Limited.
Recently, several jurisdictions have intensified enforcement against suspected unlicensed operations and alleged fraudulent financial call centers. Similar raids have also occurred in Poland, Somalia, and Cyprus, reflecting the high level of global regulatory attention to cross-border investment fraud.
Malaysian police are currently actively investigating several online investment scams, including an offshore forex scam that has been operating since 2019, causing over 5.3 million USD in losses to investors. This scheme promised high returns and extensively recruited clients through online platforms.
