If you encounter error messages, cannot log in, do not receive verification codes, or the app crashes while using Telegram, here are some common solutions for your reference:
🛠️ Common Telegram Errors and Solutions
1.Cannot Log In / Do Not Receive Verification Codes
Check Network Connection: Ensure your device is connected to a stable Wi-Fi or mobile data network. Try switching networks or restarting your router to rule out connection issues.
Use an Alternative Client: If you do not receive a verification code, you can try using an alternative version of Telegram, such as Telegram X, and check for the verification code after logging in.
Check SMS Interception: Some mobile security software may intercept verification SMS. Please check your SMS interception settings to ensure that Telegram's verification SMS is not blocked.
Wait for Some Time: If you have failed multiple login attempts, Telegram may temporarily restrict your login attempts. Please wait for some time before trying to log in again.
2.App Crashes / Unresponsive
Clear Cache and Data: Go to the settings of your device, find the Telegram app, clear its cache and data, then restart the app.
Update the Application: Ensure your Telegram app is updated to the latest version. Check the app store for available updates.
Uninstall and Reinstall: If the problem persists, try uninstalling the Telegram app and then reinstalling it.
3.Links Cannot Be Opened / Page Loading Failed
Check Telegram Server Status: Sometimes Telegram's servers may have issues. You can visit DownDetector or Telegram's official Twitter account to see if there are any announcements of service interruptions.
Try Using an External Browser: If the built-in browser in Telegram cannot open links, you can long press the link, select "Open in Browser," and use an external browser to view the content.
4.Account Banned / Message "Your phone was banned"
Contact Telegram Support: If you believe your account was mistakenly banned, you can send an email to [email protected], explaining the situation and including your phone number, to request unbanning.
📌 Other Suggestions
Use Proxy Services: If your region restricts access to Telegram, you can use proxy services (such as SOCKS5 or VPN) to connect to Telegram.
Check Device Compatibility: Ensure your device's operating system version meets the minimum requirements of Telegram.
Avoid Frequent Registration / Logout: Frequent registration and logout of accounts may cause Telegram to restrict your account activities.
