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The Trust Department (DoT) recently released an analysis based on original bank transaction data, indicating that player churn is becoming an unavoidable challenge for UK gambling operators. The study focuses on the retention performance of new players and the overall churn rate of active users, whi
The 2024 UEFA European Football Championship was a "landmark event, not only for football fans but also for the gambling industry," say two UK Gambling Commission experts. UK Gambling Commission research and statistics analyst Robyn Brummitt and research and impact manager Caleb Adegbola reported:
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