Macau's average hotel prices declined in December, but the tourism industry maintained a robust momentum, with sufficient guest flow across all hotel categories; meanwhile, Wynn Resorts is building a large employee residential community "Wynn Oasis" on Al Marjan Island in the UAE, scheduled to open in the summer of 2026. On one hand, there is an adjustment in the supply and demand dynamics of Macau's cultural tourism and gaming market, and on the other, a significant investment in employee experience by international resorts, showing a diversified development trend in the industry. Market dynamics and compliance cases related to the cultural tourism and gaming industry can be referenced on the PASA official website.
Macau Hotel Market: Price Decline & High Occupancy and Guest Flow
The Macau hotel market shows a "price drop, volume rise" characteristic, with a clear response to the supply-demand pattern and tourism popularity:
Price Adjustment Situation
Overall average price in December decreased by 4.7% year-on-year, with the most significant drop in five-star hotels, reaching 6.2%, with an average price of about 1391 Macau patacas;
Three-star hotels saw a decrease of 6.4%, with an average price of about 949 Macau patacas; four-star hotels had a smaller decrease of 3.6%, with an average price of about 1131 Macau patacas;
The annual average price was 1353 Macau patacas, down 3.5% year-on-year, with five-star hotels seeing an annual decrease of 5%, with an average price of about 1513 Macau patacas, still lower than the 2019 level.
Guest Flow and Occupancy Performance
In December, over 3.58 million visitors were received, up 17.8% year-on-year, including 2.1 million day visitors (+23%), and 1.47 million overnight visitors (+10.9%);
The total number of visitors for the year reached 40.06 million, up 14.7% year-on-year, with day visitor flow increasing by 24.6% and overnight visitor flow by 3.1%;
Occupancy rates remained high: three-star hotels at about 97%, five-star hotels at 94.5% (up +1.8 percentage points year-on-year), and four-star hotels over 90%, with an overall annual occupancy rate of 93.7% (up +1.6 percentage points year-on-year).
Market and Gaming Linkage
Five-star hotels account for nearly 60% of the total room supply, about 26,000 rooms, up 5.4% year-on-year, mostly concentrated in integrated resorts;
December's gaming gross revenue reached 20.89 billion Macau patacas, up 14.8% year-on-year, the highest post-pandemic for the same period, with tourism and gaming markets synergistically boosting each other.
Wynn Oasis: A 7000-Person One-Stop Community Focusing on Employee Welfare and Development
Wynn Resorts' new integrated resort in the UAE features an employee community with high-end standards, emphasizing the importance of employee care:
Core Scale and Living Amenities
Covering over 105,000 square meters, it can accommodate 7000 employees (accounting for 80% of the resort's anticipated workforce), with separate family visitation rooms;
Complete living facilities: hotel-grade bedding, smart TVs, private bathrooms, full kitchens, personal safes, high-speed internet, and weekly bedding laundry services;
Convenience and transportation: the area includes shops, banks, pharmacies, clinics, etc., within 15 minutes of the resort, with weekend shuttle buses connecting to beaches and malls;
Environment and leisure: planting 65,000 plants, over 500 trees, featuring a 1-kilometer professional running track; the core "Pearl Center" integrates a gym, swimming pool, cinema, esports lounge, etc., along with a cultural square and tranquil garden.
Catering and Professional Training
6 self-operated dining venues: including a buffet restaurant, a 197-seat sports bar, and 4 convenient pickup points (including a handmade coffee shop), covering different needs;
Exclusive training platform: "Wynn University" equipped with a cooking training kitchen, catering laboratory, digital classroom, helping employees enhance skills and advance their careers.
Max Tapena, President of Wynn Al Marjan Island, stated that the community design "focuses on details as much as the guest environment," centering on "employee welfare, connection, and development," aiming to set a new standard in industry employee investment.
Industry Observation: Supply-Demand Adjustment and Experience Investment as Core Logic
The dynamics in both locations reflect the development trends of the cultural tourism and gaming industry:
Macau market: high-star hotel supply is concentrated, intensifying industry competition leading to price adjustments, while strong tourism demand supports high occupancy, further attracting guest flow with a "high cost-performance" stance;
International resorts: Wynn's substantial investment in the employee community confirms the industry consensus that "quality guest experiences start with employee care," enhancing living and development amenities to improve employee retention and service quality;
Common logic: Whether it's Macau's market supply-demand adaptation or Wynn's employee experience upgrade, both revolve around "optimizing core elements, matching industry needs," aiding the industry's long-term healthy development.
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