The Colombian national gambling regulatory authority, Coljuegos, has proposed a new draft resolution focusing on responsible gambling standards for national operators. This proposed regulation aims to address previous regulatory shortcomings.
Protecting Players
The draft resolution is formulated around clear core objectives, focusing on promoting responsible gambling, protecting vulnerable groups, and providing support for those affected by problem gambling. These objectives include:
– Educating citizens on the importance of responsible gambling.
– Preventing unauthorized gambling and protecting both gamblers and non-gamblers from its risks.
– Providing tools and resources to help players manage their gambling behavior.
– Creating a centralized source of information about support organizations for those seeking help with gambling issues.
Operators Must Implement Responsible Gaming Programs
According to the proposed regulations, gambling operators must implement comprehensive responsible gambling programs. They must also monitor and report on the effectiveness of these programs after their implementation.
Furthermore, the regulations require operators to cater to the needs of various players, from those without addiction risks to those identified as at risk. Special attention must be given to minors, young people, and the elderly.
Addressing Shortcomings
The new draft also attempts to correct many operational issues present in the 2021 guidelines. According to Vixio, the obligations included in the original resolution were difficult or even impossible to fulfill. This includes requirements for a central database and cooperation with government agencies to assist problem gamblers, both of which lack the necessary infrastructure in Colombia.
If the draft resolution is implemented, the self-exclusion policy will change. Players will be required to choose a specific time period (30, 60, or 90 days) during which they will be prohibited from participating in gambling activities. Once players opt for self-exclusion, they will no longer have a choice until the specified period has passed, thus providing stronger safeguards against impulsive behavior.
If feedback on the draft resolution is approved, operators will need to comply with these new measures by December 1, 2024.
Industry Reaction
The gambling industry generally welcomes the new regulatory draft, as it addresses many inconsistencies found in the 2021 guidelines. A clearer framework could make it easier for operators to implement truly protective responsible gambling programs. However, industry representatives also express concerns about the financial burden compliance may bring, especially for smaller operators.
Meanwhile, another potential challenge for operators—imposing VAT on gambling revenues—seems to have been avoided for now. This decision has relieved licensed online gambling operators who were concerned that this tax could negatively impact their operations.
Colombia Intensifies Efforts to Regulate the Gambling Market
In other news, in the department of Nariño, Pasto, the Colombian regulatory authority Coljuegos, in collaboration with the national police, seized 15 gambling items, shut down 6 establishments, and arrested an individual for illegal possession of weapons. The raid targeted the unregulated game "24," which operates in the Nariño department and the Coffee Zone. Authorities confiscated $21 million in cash, which will be used for Colombia's healthcare system.
Coljuegos President Marco Emilio Hincapié advocates for nationwide actions against illegal gambling, which annually drains $6 billion from the region and deprives public health funds. To date, Coljuegos has seized 2,900 illegal gambling items nationwide.
