SOFTSWISS, a global technology company with over 15 years of experience in iGaming, triumphed in four categories at the European iGaming Excellence Awards 2024. Held in Warsaw during the European iGaming Congress, the EiGE Awards brought together iGaming professionals from across the region.
SOFTSWISS received recognition in the following categories:
- Best Customer Service
- Innovation in iGaming Technology
- iGaming Leader of the Year
- iGaming Influencer of the Year
SOFTSWISS adheres to an ethical philosophy of "player first", highlighting its dedication to responsible gaming practices. With a customer satisfaction rating of 83%, a strong focus on delivering the best player experience and robust fraud protection, the SOFTSWISS Managed Services was recognized as Best Customer Service at the EiGE Awards for the second consecutive year.
SOFTSWISS secured a win in the category of Innovation in iGaming Technology thanks to its range of creative features, including exclusive sports betting bonuses, a risk scoring tool aligned with responsible gaming practices, and top-tier network jackpot campaigns, all ensuring player engagement and safety. As a result of a recent network jackpot campaign, the average bet amount increased by up to 150% within 7 days after winning a jackpot.
Undoubtedly, the company's prominent achievements and victories would not have been possible without the vision and strong commitment of its founder, Ivan Montik, who was recognized as the iGaming Leader of the Year. In its anniversary year, SOFTSWISS entered new markets and niches in online entertainment through acquisitions and partnerships, hired F1 star Rubens Barrichello as a non-executive director in Latin America, and became the company providing the richest game portfolio in the industry.
Valentina Bagniya, marketing director of SOFTSWISS, was named "iGaming Influencer of the Year" for setting new trends in iGaming marketing. Valentina revolutionized the traditional approach to iGaming marketing with award-winning marketing campaigns and detailed industry reports. Her dedication and professionalism led SOFTSWISS to be recognized as Brand Idol of the Year in 2023. Under her leadership, the company has been at the top of the media for more than three consecutive years, and its brand recognition has grown fivefold.
Valentina Bagniya summarizes: “Each victory or milestone reflects the harmonized work of the talented team and wise leaders. These accolades are our mutual triumph. I want to express my sincere gratitude to the industry experts who voted for our company and to the SOFTSWISS professionals whose hard work made these achievements possible. This industry recognition will definitely fuel our inspiration to change iGaming for the better.”
SOFTSWISS invites its partners and clients to schedule a meeting at booth 2145 at the SiGMA Europe Summit to discuss future cooperation.
SOFTSWISS is an international technology company with more than 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licenses and provides comprehensive software to manage iGaming projects. The company's product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka affiliate platform, the Sportsbook software, and the Jackpot Aggregator.
In 2013, SOFTSWISS revolutionized the industry by introducing the world's first Bitcoin-optimized online casino solution. The team of experts, based in Malta, Poland, and Georgia, has more than 2,000 employees.
Source: GMB
